Vlens incident

We are experiencing some issues.

Minor Resolved View vendor source →

Vlens experienced a minor incident on August 14, 2026 affecting Registration and Login and Identity Verification, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 03:20 PM UTC
Resolved
Aug 14, 2026, 03:50 PM UTC
Duration
30m
Detected by Pingoru
Aug 14, 2026, 03:20 PM UTC

Affected components

Registration and LoginIdentity Verification

Update timeline

  1. investigating Aug 14, 2026, 03:20 PM UTC

    Status: Investigating We are experiencing issues impacting our services. Our team is investigating. Affected components Registration and Login (Degraded performance) Identity Verification (Degraded performance)

  2. monitoring Aug 14, 2026, 03:32 PM UTC

    Status: Monitoring Our team addressed the issue and services are now recovering. Affected components Registration and Login (Degraded performance) Identity Verification (Degraded performance)

  3. resolved Aug 14, 2026, 03:50 PM UTC

    Status: Resolved The issue has been resolved. All services are operating normally. Affected components Registration and Login (Operational) Identity Verification (Operational)