Vivun Outage History

Vivun is up right now

Vivun had 7 outages in the last 2 years totaling 7h 34m of downtime — averaging 0.3 incidents per month.

There were 7 Vivun outages since August 14, 2025 totaling 7h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://trust.vivun.com

Minor March 24, 2026

Recall.ai downstream outage

Detected by Pingoru
Mar 24, 2026, 05:41 PM UTC
Resolved
Mar 24, 2026, 07:02 PM UTC
Duration
1h 21m
Affected: AI Sales Agent
Timeline · 2 updates
  1. investigating Mar 24, 2026, 05:41 PM UTC

    One of our downstream providers is experiencing an outage. During this time Voice and Avatar transcript functionality may behave abnormally. We are monitoring the situation

  2. resolved Mar 24, 2026, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026

Resource Exhaustion

Detected by Pingoru
Feb 23, 2026, 07:35 PM UTC
Resolved
Feb 23, 2026, 07:49 PM UTC
Duration
14m
Affected: AI Sales Agent
Timeline · 3 updates
  1. investigating Feb 23, 2026, 07:35 PM UTC

    We are currently investigating a resource exhaustion issue that is impacting the AI Sales Agent. During this time access and functionality may be impaired

  2. monitoring Feb 23, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 17, 2026

Ava Outage

Detected by Pingoru
Feb 17, 2026, 06:08 PM UTC
Resolved
Feb 17, 2026, 06:47 PM UTC
Duration
38m
Affected: AI Sales Agent
Timeline · 5 updates
  1. investigating Feb 17, 2026, 06:08 PM UTC

    We are currently investigating this issue.

  2. identified Feb 17, 2026, 06:09 PM UTC

    We've identified the issue and working to roll out the fix to production

  3. monitoring Feb 17, 2026, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 17, 2026, 06:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 17, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Major outage from Cloudflare

Detected by Pingoru
Nov 18, 2025, 03:31 PM UTC
Resolved
Nov 18, 2025, 05:17 PM UTC
Duration
1h 45m
Affected: AI Sales Agent
Timeline · 3 updates
  1. investigating Nov 18, 2025, 03:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2025, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 29, 2025

Login Outage

Detected by Pingoru
Sep 29, 2025, 10:28 PM UTC
Resolved
Sep 29, 2025, 10:36 PM UTC
Duration
7m
Affected: Web Application
Timeline · 3 updates
  1. investigating Sep 29, 2025, 10:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 29, 2025, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2025, 10:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2025

Model Version Reverted

Detected by Pingoru
Aug 28, 2025, 04:57 PM UTC
Resolved
Aug 28, 2025, 06:01 PM UTC
Duration
1h 3m
Affected: AI Sales Agent
Timeline · 4 updates
  1. investigating Aug 28, 2025, 04:57 PM UTC

    We are currently investigating this issue.

  2. identified Aug 28, 2025, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2025, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2025

Degraded OpenAI Tool Calling

Detected by Pingoru
Aug 14, 2025, 07:04 PM UTC
Resolved
Aug 14, 2025, 09:28 PM UTC
Duration
2h 23m
Affected: AI Sales Agent
Timeline · 2 updates
  1. investigating Aug 14, 2025, 07:04 PM UTC

    OpenAI is currently investigating errors and latency related to tool calls which are impacting our integration responses.

  2. resolved Aug 14, 2025, 09:28 PM UTC

    This incident has been resolved.

Read the full incident report →