Vivun incident

Ava Outage

Critical Resolved View vendor source →

Vivun experienced a critical incident on February 17, 2026 affecting AI Sales Agent, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 06:08 PM UTC
Resolved
Feb 17, 2026, 06:47 PM UTC
Duration
38m
Detected by Pingoru
Feb 17, 2026, 06:08 PM UTC

Affected components

AI Sales Agent

Update timeline

  1. investigating Feb 17, 2026, 06:08 PM UTC

    We are currently investigating this issue.

  2. identified Feb 17, 2026, 06:09 PM UTC

    We've identified the issue and working to roll out the fix to production

  3. monitoring Feb 17, 2026, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 17, 2026, 06:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 17, 2026, 06:47 PM UTC

    This incident has been resolved.