Vivun incident

Degraded OpenAI Tool Calling

Minor Resolved View vendor source →

Vivun experienced a minor incident on August 14, 2025 affecting AI Sales Agent, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 07:04 PM UTC
Resolved
Aug 14, 2025, 09:28 PM UTC
Duration
2h 23m
Detected by Pingoru
Aug 14, 2025, 07:04 PM UTC

Affected components

AI Sales Agent

Update timeline

  1. investigating Aug 14, 2025, 07:04 PM UTC

    OpenAI is currently investigating errors and latency related to tool calls which are impacting our integration responses.

  2. resolved Aug 14, 2025, 09:28 PM UTC

    This incident has been resolved.