Vivun experienced a major incident on November 18, 2025 affecting AI Sales Agent, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
AI Sales Agent
Update timeline
- investigating Nov 18, 2025, 03:31 PM UTC
We are currently investigating this issue.
- monitoring Nov 18, 2025, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 05:17 PM UTC
This incident has been resolved.