Vivun incident

Model Version Reverted

Major Resolved View vendor source →

Vivun experienced a major incident on August 28, 2025 affecting AI Sales Agent, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 04:57 PM UTC
Resolved
Aug 28, 2025, 06:01 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 28, 2025, 04:57 PM UTC

Affected components

AI Sales Agent

Update timeline

  1. investigating Aug 28, 2025, 04:57 PM UTC

    We are currently investigating this issue.

  2. identified Aug 28, 2025, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2025, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2025, 06:01 PM UTC

    This incident has been resolved.