VitalSource incident

Service Disruption Impacting Explore

Critical Resolved View vendor source →

VitalSource experienced a critical incident on September 23, 2025 affecting VitalSource Explore, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 10:15 PM UTC
Resolved
Sep 23, 2025, 11:39 PM UTC
Duration
1h 23m
Detected by Pingoru
Sep 23, 2025, 10:15 PM UTC

Affected components

VitalSource Explore

Update timeline

  1. investigating Sep 23, 2025, 10:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 23, 2025, 10:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2025, 11:39 PM UTC

    This incident has been resolved.