VitalSource incident

Service Disruption Impacting Bookshelf Online

Minor Resolved View vendor source →

VitalSource experienced a minor incident on August 25, 2026 affecting Bookshelf Online, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 06:05 PM UTC
Resolved
Aug 25, 2026, 06:40 PM UTC
Duration
35m
Detected by Pingoru
Aug 25, 2026, 06:05 PM UTC

Affected components

Bookshelf Online

Update timeline

  1. investigating Aug 25, 2026, 06:05 PM UTC

    We are currently investigating an issue impacting Bookshelf Online.

  2. monitoring Aug 25, 2026, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 06:40 PM UTC

    This incident has been resolved.