VitalSource incident

Third-Party Integration Disruption – MBS

Notice Resolved View vendor source →

VitalSource experienced a notice incident on March 10, 2026 affecting Verba Compare, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 12:49 PM UTC
Resolved
Mar 12, 2026, 12:42 PM UTC
Duration
1d 23h
Detected by Pingoru
Mar 10, 2026, 12:49 PM UTC

Affected components

Verba Compare

Update timeline

  1. identified Mar 10, 2026, 12:49 PM UTC

    We are aware of an issue affecting the MBS/Verba integration that may impact course material shopping for students at MBS-connected institutions. Additionally, students with recent enrollment changes (new enrollments or newly added sections) may experience access delays. Students with existing enrollments are unaffected. This issue originates with MBS and is currently under investigation by their team. VitalSource systems are fully operational. We are in direct contact with MBS and are actively monitoring. We will provide updates as the situation develops.

  2. resolved Mar 12, 2026, 12:42 PM UTC

    This incident has been resolved.