VitalSource incident

Third-Party Integration Disruption – MBS

Notice Resolved View vendor source →
Started
Mar 10, 2026, 12:49 PM UTC
Resolved
Mar 12, 2026, 12:42 PM UTC
Duration
1d 23h
Detected by Pingoru
Mar 10, 2026, 12:49 PM UTC

Affected components

Verba Compare

Update timeline

  1. identified Mar 10, 2026, 12:49 PM UTC

    We are aware of an issue affecting the MBS/Verba integration that may impact course material shopping for students at MBS-connected institutions. Additionally, students with recent enrollment changes (new enrollments or newly added sections) may experience access delays. Students with existing enrollments are unaffected. This issue originates with MBS and is currently under investigation by their team. VitalSource systems are fully operational. We are in direct contact with MBS and are actively monitoring. We will provide updates as the situation develops.

  2. resolved Mar 12, 2026, 12:42 PM UTC

    This incident has been resolved.

Looking to track VitalSource downtime and outages?

Pingoru polls VitalSource's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when VitalSource reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track VitalSource alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring VitalSource for free

5 free monitors · No credit card required