Vital incident

Junction US API outage

Resolved after 12 minutes, affecting API and Apps (Core API Infrasutrcture) and API and Apps (Device API) and 1 more, on October 7, 2026.

monitoring Oct 07, 2026, 01:47 PM UTC

The root cause has been identified. Service has begun recovery.

Started
Oct 07, 2026, 01:39 PM UTC
Resolved
Oct 07, 2026, 01:51 PM UTC
Duration
12m
Detected by Pingoru
Oct 07, 2026, 01:39 PM UTC

Affected components

API and Apps (Core API Infrasutrcture)API and Apps (Device API)API and Apps (Lab Testing API)API and Apps (Management API)API and Apps (Dashboard)API and Apps (Patient Portal)

Update timeline

  1. identified Oct 07, 2026, 01:39 PM UTC

    A significant portion of API requests is erroring with a 5xx status code. We are investigating the issue.

  2. monitoring Oct 07, 2026, 01:47 PM UTC

    The root cause has been identified. Service has begun recovery.

  3. resolved Oct 07, 2026, 01:51 PM UTC

    Service has fully recovered.

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