Visualsoft incident

Intermittent Outages

Resolved after 3 hours 14 minutes, affecting Admin and Storefronts, on January 27, 2023.

monitoring Jan 27, 2023, 01:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 27, 2023, 01:00 PM UTC
Resolved
Jan 27, 2023, 04:15 PM UTC
Duration
3h 14m
Detected by Pingoru
Jan 27, 2023, 01:00 PM UTC

Affected components

AdminStorefronts

Update timeline

  1. investigating Jan 27, 2023, 01:00 PM UTC

    We are aware of reports of intermittent outages. We are investigating this as a priority.

  2. identified Jan 27, 2023, 01:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2023, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2023, 04:15 PM UTC

    This incident has been resolved.

Your product runs on more than Visualsoft

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →