Visualsoft incident

Orders Not Showing in VS Admin

Resolved after 2 hours 56 minutes, affecting Admin, on April 25, 2024.

identified Apr 25, 2024, 09:06 AM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 25, 2024, 07:06 AM UTC
Resolved
Apr 25, 2024, 10:02 AM UTC
Duration
2h 56m
Detected by Pingoru
Apr 25, 2024, 07:06 AM UTC

Affected components

Admin

Update timeline

  1. investigating Apr 25, 2024, 07:06 AM UTC

    We are aware of an issue which is causing orders to not display in the VS Admin and actively investigating this with an urgent priority.

  2. identified Apr 25, 2024, 09:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 25, 2024, 10:02 AM UTC

    This incident has been resolved.

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