Visually.io incident

Editor "Quick Preview" isn't working

Resolved after 1 hour, affecting Editor (Visually.io Website), on April 27, 2026.

investigating Apr 27, 2026, 12:12 PM UTC

We’ve mitigated the issue by switching to an alternative proxy network. While this network is slightly slower, it should remain stable and functional until Bright Data resolves the underlying problem. Thank you for your patience.

Started
Apr 27, 2026, 11:52 AM UTC
Resolved
Apr 27, 2026, 12:52 PM UTC
Duration
1h
Detected by Pingoru
Apr 27, 2026, 11:52 AM UTC

Affected components

Editor (Visually.io Website)

Update timeline

  1. investigating Apr 27, 2026, 11:52 AM UTC

    The Editor's quick preview (where you see the preview of the website) is down due to Outage of our 3rd party proxy service at Bright Data. We are working to mitigate this issue ASAP

  2. investigating Apr 27, 2026, 12:12 PM UTC

    We’ve mitigated the issue by switching to an alternative proxy network. While this network is slightly slower, it should remain stable and functional until Bright Data resolves the underlying problem. Thank you for your patience.

  3. resolved Apr 27, 2026, 12:52 PM UTC

    Bright data has resolved the issue - back to normal

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