Resolved after 6 hours 38 minutes, affecting Web Application (APM) and Web Application (APM) and 1 more, on August 3, 2026.
The issue causing redirects errors and related access problems has been resolved. Monitoring indicates that services are operating normally, and no new reports have been received. Some users may still experience issues with the left menu. This has been identified as a separate issue. Updates on this will be provided via our known issues: https://support.nmbrs.nl/hc/nl/articles/115005074188-Bekende-problemen We will continue to monitor the environment, but at this time this incident is considered resolved.
Affected components
Update timeline
- investigating Aug 03, 2026, 07:01 AM UTC
Some users may currently experience: Left menu only showing Home Oops errors when opening companies or debtor records Errors when opening wage tax declarations or interactive payslips Too Many Redirects errors when accessing pages We are investigating the root cause and will provide updates as soon as more information becomes available.
- investigating Aug 03, 2026, 07:03 AM UTC
We are continuing to investigate this issue.
- investigating Aug 03, 2026, 07:07 AM UTC
We are continuing to investigate this issue.
- investigating Aug 03, 2026, 08:42 AM UTC
The investigation remains ongoing.
- investigating Aug 03, 2026, 10:32 AM UTC
Investigation is ongoing. Our teams are actively analyzing the issue and working to identify the root cause. Affected users may continue to experience the previously reported issues. We will provide further updates as soon as additional information becomes available.
- monitoring Aug 03, 2026, 11:21 AM UTC
The issue causing "Too Many Redirects" errors when accessing pages has been resolved. We are continuing to monitor the environment and investigate the remaining reported issues.
- resolved Aug 03, 2026, 01:40 PM UTC
The issue causing redirects errors and related access problems has been resolved. Monitoring indicates that services are operating normally, and no new reports have been received. Some users may still experience issues with the left menu. This has been identified as a separate issue. Updates on this will be provided via our known issues: https://support.nmbrs.nl/hc/nl/articles/115005074188-Bekende-problemen We will continue to monitor the environment, but at this time this incident is considered resolved.
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