Resolved after 3 hours 36 minutes, affecting Web Application (APM) and Web Application (APM) and 1 more, on September 10, 2026.
A fix has been implemented and we are monitoring the results. The Sandbox is still offline.
Affected components
Update timeline
- investigating Sep 10, 2026, 07:05 AM UTC
It's currently not possible to log in to the domains. We are investigating the issue and will update accordingly.
- identified Sep 10, 2026, 07:33 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 10, 2026, 07:58 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 10, 2026, 08:28 AM UTC
No fix has been implemented yet, we're continuing to work on a fix for this issue.
- identified Sep 10, 2026, 08:44 AM UTC
We are currently taking the platform temporarily offline in order to implement an improvement.
- identified Sep 10, 2026, 09:16 AM UTC
We're still working on implementing the fix. The platform will be down during this time.
- identified Sep 10, 2026, 09:45 AM UTC
We're still implementing the fix, we will keep updating accordingly.
- monitoring Sep 10, 2026, 10:17 AM UTC
A fix has been implemented and we are monitoring the results. The Sandbox is still offline.
- resolved Sep 10, 2026, 10:41 AM UTC
This incident has been resolved.
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