Visma Nmbrs incident

Slowness in application and GetCompanySettings error for runs

Resolved after 5 hours 49 minutes, affecting Web Application (APM) and Sandbox and 1 more, on June 18, 2026.

monitoring Jun 18, 2026, 12:11 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 18, 2026, 07:13 AM UTC
Resolved
Jun 18, 2026, 01:02 PM UTC
Duration
5h 49m
Detected by Pingoru
Jun 18, 2026, 07:13 AM UTC

Affected components

Web Application (APM)SandboxMobile Application

Update timeline

  1. investigating Jun 18, 2026, 07:13 AM UTC

    We are currently investigating this issue.

  2. identified Jun 18, 2026, 09:33 AM UTC

    We have identified a potential fix. At 12:00 (AMS), we will perform an instant update to resolve the issue. Please note that users may experience a short period during which they are unable to log in.

  3. monitoring Jun 18, 2026, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 18, 2026, 12:11 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 18, 2026, 01:02 PM UTC

    This incident has been resolved.

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