Visma e-conomic incident

API requests for products may return a 403 error

Notice Resolved View vendor source →

Visma e-conomic experienced a notice incident on July 23, 2026 affecting REST API, lasting 18h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 01:24 PM UTC
Resolved
Jul 24, 2026, 07:54 AM UTC
Duration
18h 29m
Detected by Pingoru
Jul 23, 2026, 01:24 PM UTC

Affected components

REST API

Update timeline

  1. identified Jul 23, 2026, 01:24 PM UTC

    We are investigating an issue where some API requests for products return a 403 "You don't have access to the Account entity" error. This affects API tokens with access to products but not accounts.

  2. resolved Jul 24, 2026, 07:54 AM UTC

    This incident has been resolved. Users without access to the account entity should once more be able to use both product and invoice related endpoints. Have a fantastic weekend.