Visma e-conomic incident

Firmakort: kvitteringer fra mobil vises ikke i bankafstemningen / Payment cards: receipts from mobile are not showing in bank reconciliation

Notice Resolved View vendor source →

Visma e-conomic experienced a notice incident on June 30, 2026 affecting Payment Card / Firmakort, lasting 16d. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 12:04 PM UTC
Resolved
Jul 16, 2026, 12:16 PM UTC
Duration
16d
Detected by Pingoru
Jun 30, 2026, 12:04 PM UTC

Affected components

Payment Card / Firmakort

Update timeline

  1. investigating Jun 30, 2026, 12:04 PM UTC

    Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden; 1. Marker transaktionen i bankafstemningen 2. Klik "Slet". 3. Klik "Synkroniser bankkonti". 4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen. Vi beklager udfordringerne og arbejder på at få det løst. / We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround: 1. Select the transaction in the bank reconciliation. 2. Click "Delete." 3. Click "Sync bank accounts." 4. Select the transaction again and click "Transfer." The receipt will now be displayed. We apologize for the inconvenience and are working on getting this resolved.

  2. resolved Jul 16, 2026, 12:16 PM UTC

    This incident has been resolved.