Visma e-conomic incident
Smart Inbox aflæser ikke bilagene / Smart Inbox document reading is unavailable
Visma e-conomic experienced a minor incident on August 26, 2026 affecting Mobile Apps and SmartInbox / Inbox, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 11:28 AM UTC
Vi oplever i øjeblikket, at aflæsning i Smart Inbox ikke virker, herunder i appen. Dokumenter kan fortsat indlæses og udfyldes manuelt. Når aflæsningen virker igen, skal berørte dokumenter genindlæses. Vi arbejder på at genoprette aflæsningen hurtigst muligt. Beklager generne. --- We are currently experiencing an issue with document reading in Smart Inbox, including in the app. Documents can still be uploaded and created manually. Once document reading is restored, affected documents will need to be re-uploaded. We are working to restore the service as soon as possible. We apologize for the inconvenience.
- resolved Aug 26, 2026, 12:40 PM UTC
Løsningen er nu på plads. Smart Inbox og appen aflæser igen som normalt. Dokumenter der ikke blev aflæst, skal genindlæses. Vi beklager de gener, dette har medført. --- Smart Inbox and the app are reading documents normally again. Documents that were not read must be re-uploaded. We apologize for the inconvenience caused.