Visma e-conomic incident

Bilag modtages ikke i Indbakken, når de sendes via mail / Attachments are not being received in the Inbox when sent via email.

Minor Resolved View vendor source →

Visma e-conomic experienced a minor incident on July 7, 2025 affecting Customer Data Availability, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 07:47 AM UTC
Resolved
Jul 07, 2025, 08:20 AM UTC
Duration
32m
Detected by Pingoru
Jul 07, 2025, 07:47 AM UTC

Affected components

Customer Data Availability

Update timeline

  1. investigating Jul 07, 2025, 07:47 AM UTC

    Vi oplever i øjeblikket, at bilagene ikke kommer ind i Indbakken, når de er sendt via mail. Vi undersøger udfordringen og beklager de gener, det måtte medføre. I mellemtiden kan direkte upload anvendes som en midlertidig løsning. --- We are currently experiencing that the attachments are not appearing in the Inbox when sent via email. We are investigating the issue and apologize for any inconvenience this may cause. In the meantime, direct upload can be used as a temporary solution.

  2. resolved Jul 07, 2025, 08:20 AM UTC

    Løsningen er blevet fundet, og dokumenterne kommer ind i indbakken igen. Dokumenterne, som ikke er kommet ind, mens fejlen har stået på, vil nu komme ind. Vi beklager endnu en gang ulejligheden. --- The solution has been found, and the documents are entering the inbox again. Documents that did not come in while the error persisted will now be received. We apologize once again for the inconvenience.