Visma e-conomic Outage History

Vi oplever, at e-conomic app til Android (version 3.9.0) ikke er tilgængelig for hhv. basis og plus pakker og man bliver mødt med beskeden "Slå Smart inbox eller Indscanning til" og dermed ikke kan arbejde i app. Vi arbejder med alle mand ombord for at få løst udfordringen og forventer snarest at have en ny version klar. Vi beklager de udfordringer det giver --- We are experiencing an issue where the e-conomic app for Android (version 3.9.0) is not available for the Basic and Plus packages. Users are presented with the message “Turn on Smart Inbox or Scanning” and are therefore unable to work in the app. We are working with our entire team to resolve the issue and expect to have a new version available as soon as possible. We apologize for any inconvenience this may cause.

Der er i øjeblikket forsinkelser på modtagelse af dokumenter i Inbox. Sendte dokumenter forventes fortsat at komme ind, men med længere ventetid. Hvis dokumenter skal uploades med det samme, kan drag and drop benyttes som alternativ. Vi beklager generne og arbejder på at finde en løsning hurtigst muligt. --- There are currently delays in receiving documents in Inbox. Sent documents are still expected to arrive, but after a longer wait. If documents need to be uploaded immediately, drag and drop can be used as an alternative. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

SKAT har i øjeblikket driftsmæssige udfordringer, som betyder, at der kan være forsinkelser i udsendelsen af skattekort. Det kan derfor påvirke, hvornår nye eller opdaterede skattekort bliver tilgængelige i Løn. Vi følger situationen og opdaterer, når SKAT har løst problemet. --- SKAT is currently experiencing operational issues, which may cause delays in the distribution of tax cards. This may affect when new or updated tax cards become available in Payroll. We are monitoring the situation and will provide an update once SKAT has resolved the issue.

Vi oplever udfordringer i e-conomic og vi er ved at undersøge problemet. Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt. We're experiencing issues with e-conomic and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible.

Vi oplever i øjeblikket, at mails til Outlook-adresser ikke bliver leveret. Vi undersøger årsagen og arbejder på at finde en forklaring på problemet hurtigst muligt. --- We are currently experiencing an issue where emails to Outlook addresses are not being delivered. We are investigating the cause and working to identify the reason for the issue as quickly as possible.

e-conomic opleves i øjeblikket som langsomt. Dette kan også påvirke appen. Nogle brugere kan have udfordringer med at tilgå deres aftaler. Vi arbejder på en hurtig løsning, og vi beklager de gener, dette medfører. --- e-conomic is currently experiencing slow performance, which may also affect the app. Some users may have issues accessing their agreements. We are working on a quick resolution and apologize for the inconvenience caused.

Det er i øjeblikket ikke muligt at oprette nye aftaler. Fejlen påvirker både vores hjemmeside og Admin Central. Vi beklager de gener, dette medfører. Vi arbejder på at løse problemet. --- It is currently not possible to create new agreements. The issue affects both our website and Admin Central. We apologize for the inconvenience. We are working to resolve the issue.

Vi oplever i øjeblikket, at aflæsning i Smart Inbox ikke virker, herunder i appen. Dokumenter kan fortsat indlæses og udfyldes manuelt. Når aflæsningen virker igen, skal berørte dokumenter genindlæses. Vi arbejder på at genoprette aflæsningen hurtigst muligt. Beklager generne. --- We are currently experiencing an issue with document reading in Smart Inbox, including in the app. Documents can still be uploaded and created manually. Once document reading is restored, affected documents will need to be re-uploaded. We are working to restore the service as soon as possible. We apologize for the inconvenience.

Det er i øjeblikket ikke muligt at sende en lønindberetning til godkendelse. Vi arbejder på at løse problemet hurtigst muligt. Vi beklager de gener, dette medfører. --- It is currently not possible to send a payroll submission for approval. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience this may cause.

Fejlen påvirker ikke aftaler, og det kan fortsat være muligt at sende lønindberetninger til godkendelse. Vi anbefaler derfor at forsøge at sende til godkendelse igen. Vi arbejder fortsat på en løsning. --- The issue does not affect agreements, and it may still be possible to send payroll submissions for approval. We therefore recommend trying to send for approval again. We are continuing to work on a solution.

Nogle brugere af Firmakort oplever i øjeblikket problemer med login eller brug af produktet. Vores partner Mynt arbejder på at løse problemet hurtigst muligt. Vi beklager de gener, dette medfører. --- Some Firmakort users are currently experiencing login or general service issues. Our partner Mynt is working to resolve the issue as quickly as possible. We apologize for the inconvenience.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Vi oplever i øjeblikket, at bilag fra lønkørslen i nogle tilfælde ikke bliver vedhæftet de tilhørende posteringer i kassekladden. Posteringerne bliver oprettet korrekt, og bilagene er fortsat tilgængelige under Løn → Regnskab, men de fremgår ikke på selve posteringerne i kassekladden. Vi undersøger i øjeblikket omfanget af problemet og arbejder på at finde en løsning. Vi opdaterer denne side, så snart vi har mere information. --- We are currently experiencing an issue where payroll attachments are, in some cases, not being attached to the corresponding journal entries. The journal entries are created correctly, and the attachments are still available under Payroll → Accounting, but they are not visible on the journal entries themselves. We are currently investigating the scope of the issue and working to identify a solution. We will update this page as soon as we have more information.

Vi oplever i øjeblikket forsinkelser på modtagelse af dokumenter i Inbox. Det kan tage længere tid før dokumenter bliver synlige. Vi arbejder på at løse udfordringen hurtigst muligt. Vi beklager de gener dette medfører. --- We are currently experiencing delays in receiving documents in Inbox. It may take longer than usual for documents to appear. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience.

Vi oplever i øjeblikket slowdowns flere steder i systemet. Nogle brugere kan opleve en spinner, før systemet indlæses efter længere ventetid. Vi undersøger problemet og arbejder på en løsning. Vi beklager de gener, dette medfører. --- We are currently experiencing slowdowns across multiple areas of the system. Some users may encounter a loading spinner before the system loads after a longer delay. We are investigating the issue and working to resolve it. We apologize for the inconvenience.

Vi oplever i øjeblikket problemer med tilgængeligheden på dele af systemet. Vi undersøger sagen nærmere. We have detected availability issues on this component. We are investigating.

Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden; 1. Marker transaktionen i bankafstemningen 2. Klik "Slet". 3. Klik "Synkroniser bankkonti". 4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen. Vi beklager udfordringerne og arbejder på at få det løst. / We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround: 1. Select the transaction in the bank reconciliation. 2. Click "Delete." 3. Click "Sync bank accounts." 4. Select the transaction again and click "Transfer." The receipt will now be displayed. We apologize for the inconvenience and are working on getting this resolved.

Vi oplever udfordringer i e-conomic og vi er ved at undersøge problemet. Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt. Prøv venligst at få adgang til e-conomic gennem e-conomic.com. We're experiencing issues with e-conomic DK and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible. Please try to access e-conomic through e-conomic.com.

We're currently experiencing and issue where pagination specifically for GET /customers doesn't return pages as expected. Skippages on GET /Customers skips records instead of pages resulting in overlapping pagination results. We're looking into fixing the issue, but currently don't have an estimate for a solution.

Vi oplever lige nu driftsforstyrrelser i e-conomic, som gør at man ikke kan bruge systemet, eller oplever det er langsomt. Vi har alle mand på sagen og arbejder på at løse det hurtigst muligt – tak for din tålmodighed. We are currently experiencing an outage that may cause issues with logging in or using the system in general. We are working to resolve it as quickly as possible – thank you for your patience.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Vi oplever i øjeblikket, at posteringer ikke kan sendes til kassekladden. Fejlen skyldes, at dokumentet mangler. Denne fejl kan løses manuelt ved at tilføje det manglende dokument, som kan hentes ned via. Løn > Arkiv. Vi arbejder på at rette fejlen, så dokumentet fremover tilføjes automatisk. --- We are currently experiencing an issue where entries cannot be sent to the journal. The error occurs because the document is missing. This can be resolved manually by adding the missing document. The document can be downloaded in Payroll > Archive. We are working on fixing the issue so the document will be added automatically in the future.

Vi oplever i øjeblikket udfordringer med at oprette medarbejdere. Vi arbejder på at finde en løsning hurtigst muligt. --- We are currently experiencing issues creating employees. We are working on a solution as quickly as possible.

Vi arbejder med alle mand ombord og undersøger udfordringen nærmere. Vi beklager de udfordringer det giver --- We are working intensively to investigate the issue further. We apologize for the challenges this causes.