Virtru incident

Audit API /messages endpoint outage

Major Resolved View vendor source →

Virtru experienced a major incident on July 8, 2022 affecting Audit, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2022, 03:39 PM UTC
Resolved
Jul 08, 2022, 04:28 PM UTC
Duration
49m
Detected by Pingoru
Jul 08, 2022, 03:39 PM UTC

Affected components

Audit

Update timeline

  1. identified Jul 08, 2022, 03:39 PM UTC

    Due to a backend change, the `/messages` endpoint of the Audit API is generating errors. Virtru is working on a resolution. There is no impact to the collection of audit events, only the searching of them.

  2. resolved Jul 08, 2022, 04:28 PM UTC

    This incident has been resolved, Audit API is functional.