Virtru experienced a major incident on July 22, 2022 affecting Virtru Control Center, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2022, 01:24 PM UTC
Some users are reporting issues logging into the Virtru Dashboard. The Virtru Engineering team is actively investigating the issue and working to resolve it as soon as possible. We will provide another update as soon as we have on.
- monitoring Jul 22, 2022, 02:13 PM UTC
We have made an update that should resolve the issue for all impacted users. If you continue to experience problems please clear your cache and try again. If the problem persists, please contact Virtru Support ([email protected]). We will continue to monitor the issue to ensure it is fully resolved and provide another update shortly.
- resolved Jul 22, 2022, 04:33 PM UTC
This incident has been fully resolved. Thank you for your patience and apologies for any inconvenience this issue caused.