Virtru incident

Delegated Activation failures in Virtru for Gmail

Minor Resolved View vendor source →

Virtru experienced a minor incident on November 17, 2022 affecting Virtru Secure Email Clients, lasting 13h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2022, 12:47 AM UTC
Resolved
Nov 17, 2022, 02:12 PM UTC
Duration
13h 24m
Detected by Pingoru
Nov 17, 2022, 12:47 AM UTC

Affected components

Virtru Secure Email Clients

Update timeline

  1. investigating Nov 17, 2022, 12:47 AM UTC

    We are currently investigating an issue where Virtru for Gmail will not activated for some delegated mailboxes. We will provide another update as soon as we have one.

  2. resolved Nov 17, 2022, 02:12 PM UTC

    This incident has been resolved. If you continue to experience issues, please contact Support (support.virtru.com).