Virtru experienced a critical incident on December 14, 2023 affecting Virtru Secure Reader, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Virtru Secure Reader
Update timeline
- investigating Dec 14, 2023, 05:32 PM UTC
Virtru is investigating an issue with Secure Reader. It is currently returning 404 Not Found.
- resolved Dec 14, 2023, 05:46 PM UTC
Secure Reader is now functional. Virtru is investigating root cause. There was no impact to other services or data.