Virtru experienced a minor incident on December 14, 2023 affecting Virtru Secure Reader, lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Virtru Secure Reader
Update timeline
- investigating Dec 14, 2023, 08:26 PM UTC
Secure Reader is continuing to return intermittent 404 Not Found. We are investigating.
- monitoring Dec 14, 2023, 08:57 PM UTC
Virtru has implemented a fix for the 404 Not Found errors and we're monitoring results.
- resolved Dec 15, 2023, 12:09 AM UTC
This incident has been resolved.