Virtru incident

Virtru Gmail Release 12.0.0 will force most users to reactivate

Notice Resolved View vendor source →

Virtru experienced a notice incident on January 4, 2024 affecting Virtru Secure Email Clients, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 02:49 PM UTC
Resolved
Jan 04, 2024, 02:49 PM UTC
Duration
—
Detected by Pingoru
Jan 04, 2024, 02:49 PM UTC

Affected components

Virtru Secure Email Clients

Update timeline

  1. resolved Jan 04, 2024, 02:49 PM UTC

    Please Note: This morning, we released Virtru for Gmail v12.0.0. This release includes some behind the scenes updates to how activations are handled. This will force most users to reactivate when their extension automatically updates. The user experience has not changed at all, and users should be able to easily reactivate. This is just a proactive alert to let you know not to worry if you or your users have to reacitvate in the next 24hrs. Please contact Virtru Customer Support if you have any questions.