Vipps MobilePay incident

Degraded service for some users

Resolved after 5 hours 44 minutes, affecting PSP API and MP Online API and 1 more, on October 16, 2026.

monitoring Oct 16, 2026, 01:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 16, 2026, 07:40 AM UTC
Resolved
Oct 16, 2026, 01:24 PM UTC
Duration
5h 44m
Detected by Pingoru
Oct 16, 2026, 07:40 AM UTC

Affected components

PSP APIMP Online APIMP Online API

Update timeline

  1. investigating Oct 16, 2026, 07:40 AM UTC

    Some users may experience problems completing online payments with Visa cards in Vipps and MobilePay due to tokenization issues. We are investigating.

  2. investigating Oct 16, 2026, 09:38 AM UTC

    We are continuing to Investigate the issue

  3. investigating Oct 16, 2026, 12:17 PM UTC

    We are continuing to Investigate the issue

  4. monitoring Oct 16, 2026, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 16, 2026, 01:24 PM UTC

    This incident has been resolved.

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