Vipps MobilePay incident

Degraded service for some users

Resolved after 9 hours 37 minutes, affecting MP Online API and MP Online API and 1 more, on October 23, 2026.

monitoring Oct 23, 2026, 10:56 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2026, 10:52 AM UTC
Resolved
Oct 23, 2026, 08:30 PM UTC
Duration
9h 37m
Detected by Pingoru
Oct 23, 2026, 10:52 AM UTC

Affected components

MP Online APIMP Online APIePayments APIePayments APIePayments APIWebhooksWebhooksWebhooks

Update timeline

  1. investigating Oct 23, 2026, 10:52 AM UTC

    There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps / MobilePay. We will send an update as soon as we have new information.

  2. identified Oct 23, 2026, 10:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2026, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2026, 08:30 PM UTC

    This incident has been resolved.

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