VIOOH incident
VIOOH Trading Manager - Service Degradation - Insights Reporting
VIOOH experienced a major incident on August 21, 2026 affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 21, 2026, 02:30 AM UTC
Incident Summary VIOOH Operations have been made aware of an issue with VIOOH Trading Manager Insights reporting. Data is unable to be shown within Insights section specifically impacting Deal Health dashboard. The issues with the Deal Health reporting dashboards are being investigated as a priority, and we are working with the vendor to restore normal service as soon as possible. There is no impact to the VIOOH Trading Platform throughout, and we continue to observe normal trading activity. We apologise for any inconvenience caused. Next Update: Friday 21st August 04:40 UTC+1
- resolved Aug 21, 2026, 03:23 AM UTC
Incident Summary VIOOH Operations were been made aware of an issue with VIOOH Trading Manager Insights reporting. Data was unable to be shown within Insights section specifically impacting Deal Health dashboard. The issue with the Deal Health reporting dashboard was investigated as a priority, working with our vendors to restore normal service. There is no impact to the VIOOH Trading Platform throughout, and we continued to observe normal trading activity. We apologise for any inconvenience caused.