VIOOH incident

Normal Change - Pre-implementation

Notice Resolved View vendor source →

VIOOH experienced a notice incident on May 7, 2026 affecting VIOOH Trading Manager UI (CN) and VIOOH Trading Manager UI (CN) and 1 more component, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 11:00 AM UTC
Resolved
May 13, 2026, 12:42 PM UTC
Duration
6d 1h
Detected by Pingoru
May 07, 2026, 11:00 AM UTC

Affected components

VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)VIOOH Trading Manager UI (CN)

Update timeline

  1. investigating May 07, 2026, 11:00 AM UTC

    What's changing? VIOOH will be deploying new enhancements to the VIOOH Trading Manager application. How does this affect me? Feature flags will be activated that are designed to provide: Search performance improvements within the VIOOH Trading Manager application, including for the planner. Within the Deal Management availabilities section is being updated, providing better accuracy for the numbers shown on screen. These changes are already available to test within your own UAT environments. There will be no impact to the application throughout the change window, and no downtime is required. When is it happening and how long is it expected to last? The change activity is scheduled on Thursday, 07th May, 2026: Start time: 11:00 AM (UTC+1) End time: 12:00 PM (UTC+1) If you have any questions, please contact us via the VIOOH Client Support Portal.

  2. resolved May 13, 2026, 12:42 PM UTC

    The release has been completed successfully. The application is up and running as usual. If you experience any problem when trying to login once the release is finished, please clear the cookies and try again. If you have any questions please contact us via [email protected].