VIOOH experienced a notice incident on August 12, 2026 affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2026, 11:00 AM UTC
What's changing? VIOOH will be conducting a change activity for the VIOOH Trading Manager application, specifically on the Deal Management page, within the Production environment. How does this affect me? During this change activity, reporting widgets shown at the top of the Deal Management page may be unavailable or show static data results. Once the change has completed the widgets will return to normal, displaying the most up to date information. There will be no further impact on the VIOOH Trading Manager application, and no impact on any platform trading services. When is it happening and how long is it expected to last? This change activity is scheduled for Wednesday, 12 August 2026 Start Time: 11:00 AM UTC+1 End Time: 11:30 AM UTC+1 Overall downtime period: Up to ~30 minutes If you have any questions, please contact us via the VIOOH Client Support Portal.
- resolved Aug 12, 2026, 11:30 AM UTC
Planned maintenance activity have been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions please contact us via VIOOH Client Support Portal