VIOOH incident
Planned Release VIOOH Trading Manager UI v1.98 on 13-08-2026
VIOOH experienced a notice incident on August 13, 2026 affecting VIOOH Trading Manager UI (CN) and VIOOH Trading Manager UI (CN) and 1 more component, lasting 12d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 05:00 AM UTC
What’s changing? We’re releasing a new version of the VIOOH Trading Manager (VTM) Application in Production. How does this affect me? This is required in order to deploy a new version of the VIOOH Trading Manager (VTM) Application in Production. We’ll send a follow-up notification once all activities are completed. Any user-impacting changes will be detailed in the Release Notes, which will be available shortly after deployment on the VIOOH Client Portal under the "Release Notes" section. When is it happening, and how long will it last? The release is scheduled for Thursday 13th August 2026. Start time: 05:00 AM (UTC+1) End time: 07:00 AM (UTC+1) Estimated downtime: None If you have any questions, please contact us via the VIOOH Client Support Portal.
- investigating Aug 18, 2026, 05:00 AM UTC
What's changing? We’re releasing a new version of the VIOOH Trading Manager (VTM) Application in Production. How does this affect me? This is required in order to deploy a new version of the VIOOH Trading Manager (VTM) Application in Production . We’ll send a follow-up notification once all activities are completed. Any user-impacting changes will be detailed in the Release Notes, which will be available shortly after deployment on the VIOOH Client Portal under the "Release Notes" section. When is it happening and how long is it expected to last? Original Date & Time: 13th August 2026, 05:00 (UTC+1) - This has now been changed. New Date & Time: 18th August 2026, 05:00 (UTC+1) Estimated downtime: None If you have any questions, please contact us via the VIOOH Client Support Portal.
- investigating Aug 20, 2026, 05:00 AM UTC
What's changing? We’re releasing a new version of the VIOOH Trading Manager (VTM) Application in Production. How does this affect me? This is required in order to deploy a new version of the VIOOH Trading Manager (VTM) Application in Production . We’ll send a follow-up notification once all activities are completed. Any user-impacting changes will be detailed in the Release Notes, which will be available shortly after deployment on the VIOOH Client Portal under the "Release Notes" section. When is it happening and how long is it expected to last? Original Date & Time: 13th August 2026, 05:00 (UTC+1) - This has now been changed. New Date & Time: 20th August 2026, 05:00 (UTC+1) Estimated downtime: None If you have any questions, please contact us via the VIOOH Client Support Portal.
- investigating Aug 25, 2026, 05:00 AM UTC
What's changing? We’re releasing a new version of the VIOOH Trading Manager (VTM) Application in Production. How does this affect me? This is required in order to deploy a new version of the VIOOH Trading Manager (VTM) Application in Production . We’ll send a follow-up notification once all activities are completed. Any user-impacting changes will be detailed in the Release Notes, which will be available shortly after deployment on the VIOOH Client Portal under the "Release Notes" section. When is it happening and how long is it expected to last? Original Date & Time: 13th August 2026, 05:00 (UTC+1) - This has now been changed. New Date & Time: 25th August 2026, 05:00 (UTC+1) Estimated downtime: None If you have any questions, please contact us via the VIOOH Client Support Portal.
- resolved Aug 25, 2026, 06:06 AM UTC
Planned maintenance activity has been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions, please contact us via VIOOH Client Support Portal .