VIOOH experienced a notice incident on May 12, 2026 affecting VIOOH Trading Manager UI (CN) and VIOOH Trading Manager UI (CN) and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 07:00 AM UTC
What's changing? VIOOH will be conducting a maintenance activity within both UAT and Production environments. How does this affect me? During this change activity application users within VIOOH Trading Manager (VTM) may experience issues within the Insights section, when loading or refreshing data in Deal Health (or other reporting options). No impact to VIOOH trading services throughout. When is it happening and how long is it expected to last? This change activity is scheduled for Tuesday, 12th May 2026 Start Time: 07:00 (UTC+1) End Time: 07:30 (UTC+1) Overall Downtime Estimate: 5 minutes If you have any questions, please contact us via the VIOOH Client Support Portal.
- resolved May 12, 2026, 08:20 AM UTC
Planned maintenance activity has been completed as per schedule. We can ensure that the Applications is now accessible as usual. If you have any questions, please contact us via VIOOH Client Support Portal.