VIOOH incident

Automation_API [Production Environment] - Planned Release v5.10.6

Notice Resolved View vendor source →
Started
Mar 02, 2026, 07:00 AM UTC
Resolved
Mar 02, 2026, 07:52 AM UTC
Duration
52m
Detected by Pingoru
Mar 02, 2026, 07:00 AM UTC

Affected components

VIOOH API

Update timeline

  1. investigating Mar 02, 2026, 07:00 AM UTC

    What's changing? VIOOH Operations have been requested to release a new version of the VIOOH Automation API (v5.10.6) to the Production environment, as a priority by JCDecaux Brazil. How does this affect me? During this time, the VIOOH Automation API will be temporarily unavailable. Normal service will resume automatically once the upgrade is completed. VIOOH Operations advise all Media Owners not to use the VIOOH Automation application within the Production environment, during the date and time outlined below. When is it happening and how long is it expected to last? The upgrade is scheduled for on Monday, 2nd March 2026: Start time: 07:00 UTC End time: 08:00 UTC Estimated Downtime: ~60 minutes Please note that this task has a dependency on the VIOOH Automation release for JCDECAUX_BR, which is scheduled for Monday, 2nd March 2026 at 06:00 UTC. We will proceed with Automation API v5.10.6 release only after the above activity has been successfully completed and confirmed.

  2. resolved Mar 02, 2026, 07:52 AM UTC

    The release has been completed successfully. The application is up and running as usual. If you have any questions please contact us via [email protected].

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