Normal Change - RTB Player v5 PRD Deployment

Update timeline

1. investigating Mar 24, 2026, 10:00 AM UTC

   What's changing? VIOOH RTB player wrapper version upgrade, moving Media Owners from v4 to v5. How does this affect me? VIOOH RTB player wrapper v5 is ready to be launched, in stages, with Media Owners. Stage One Initially on Tuesday 24th March 2026, the new v5 version will be downloaded to all players. The update will not automatically be setup therefore no immediate change will take place on this date. Stage Two VIOOH Technical Operations will extend the testing scope, in agreement with specific Media Owners, before this version is fully activated at a later date. Stage Three The global v5 activation date will be communicated in April 2026, with a date shared in advance notify all Media Owners of the upcoming change . This new VIOOH RTB player wrapper version 5 update includes: Per market and per asset configuration targeting Various fixes and feature enhancements aligned with VIOOH AdController Security updates When is it happening and how long is it expected to last? The deployment for stage one is scheduled for Tuesday, 24th March 2026: Start time: 10:00 AM (UTC) End time: 11:00 AM (UTC) If you have any questions, please contact us via the VIOOH Client Support Portal.

2. resolved Mar 24, 2026, 12:09 PM UTC

   The release has been completed successfully. The application is up and running as usual. If you experience any problem when trying to login once the release is finished, please clear the cookies and try again. If you have any questions please contact us via [email protected].