VIOOH experienced a notice incident on April 14, 2026 affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI (CN) and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 07:00 AM UTC
What's changing? VIOOH will be conducting a change activity for the VIOOH Trading Manager application - Insight reporting, within the Non-Production and Production environments. How does this affect me? During this change activity, there could be a service interruption to the loading of reports and new data being presented to the VIOOH Trading Manager application - Insight report (Deal Health). In addition, reporting widgets shown within the Deal Management section may be unavailable or show static data results throughout this period. There will be no further impact on the VIOOH Trading Manager application, and no impact on any platform trading services. When is it happening and how long is it expected to last? This change activity is scheduled for Tuesday, 14th April 2025 Start Time: 07:00 AM UTC+1 End Time: 07:30 AM UTC+1 Overall downtime period: Up to ~30 minutes If you have any questions, please contact us via the VIOOH Client Support Portal.
- resolved Apr 14, 2026, 07:30 AM UTC
Planned maintenance activity has been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions, please contact us via VIOOH Client Support Portal.