VIOOH experienced a notice incident on April 20, 2026 affecting VIOOH Trading Manager UI and VIOOH Trading Manager UI (CN) and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 11:00 PM UTC
What's changing? VIOOH will be conducting a backend maintenance activity to our Deal Management service, within the Production environment. How does this affect me? During this activity, we kindly recommend refraining from making any changes in the Deal Management tab, as write operations will be temporarily disabled. There will be no impact to VIOOH Trading, during this period. Normal service will resume once the release has completed. When is it happening and how long is it expected to last? The release is scheduled for Monday 20th April 2026. Start time: 11:00 PM (UTC+1) End time: 11:59 PM (UTC+1) Estimated downtime: 30 mins If you have any questions, please contact us via the VIOOH Client Support Portal.
- resolved Apr 21, 2026, 12:11 AM UTC
The release has been completed successfully. The application is up and running as usual. If you experience any problem when trying to login once the release is finished, please clear the cookies and try again. If you have any questions please contact us via [email protected].