Resolved after 1 hour 36 minutes, affecting Upload, on October 29, 2026.
Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
Affected components
Update timeline
- investigating Oct 29, 2026, 06:03 PM UTC
We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.
- identified Oct 29, 2026, 06:03 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 29, 2026, 06:54 PM UTC
We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.
- monitoring Oct 29, 2026, 07:22 PM UTC
Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
- resolved Oct 29, 2026, 07:40 PM UTC
This incident has been resolved.
Your product runs on more than Vimeo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services