Vimeo incident

Delays processing new video uploads

Ongoing since 07:57 PM UTC, affecting Upload.

identified Oct 28, 2026, 08:59 PM UTC

We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

Started
Oct 28, 2026, 07:57 PM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Oct 28, 2026, 07:57 PM UTC

Affected components

Upload

Update timeline

  1. investigating Oct 28, 2026, 07:57 PM UTC

    We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.

  2. identified Oct 28, 2026, 08:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 28, 2026, 08:59 PM UTC

    We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

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