Vimeo OTT incident

Continue Watching and Playback Position Not Updating

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on August 15, 2025 affecting Vimeo OTT Platform and Vimeo OTT API and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 09:18 PM UTC
Resolved
Aug 17, 2025, 03:47 PM UTC
Duration
1d 18h
Detected by Pingoru
Aug 15, 2025, 09:18 PM UTC

Affected components

Vimeo OTT PlatformVimeo OTT APIBranded Apps

Update timeline

  1. investigating Aug 15, 2025, 09:18 PM UTC

    We're currently investigating an issue where the "Continue Watching" feature is not updating user's progress. This may cause videos to not resume where you left off and also not show the recently watched videos on the continue watching row. Our team is actively working to resolve this as quickly as possible. We'll post an update as soon as we have more information.

  2. investigating Aug 15, 2025, 09:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 15, 2025, 11:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 17, 2025, 03:47 PM UTC

    This incident has been resolved.