Vimeo OTT incident

Gained, lost and total subscriber count updates delayed

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on October 5, 2025 affecting Vimeo OTT Analytics, lasting 5d 18h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2025, 01:30 AM UTC
Resolved
Oct 10, 2025, 07:47 PM UTC
Duration
5d 18h
Detected by Pingoru
Oct 05, 2025, 01:30 AM UTC

Affected components

Vimeo OTT Analytics

Update timeline

  1. identified Oct 05, 2025, 01:30 AM UTC

    The gained, lost, and total subscriber count data is up to date as of September 30th. Beginning October 1st we are experiencing delays in data updates.

  2. identified Oct 06, 2025, 03:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 08, 2025, 11:01 PM UTC

    The subscriber data dashboard is now up to date through October 5th. Subscriber data in Streaming Analytics is still delayed beginning October 1st. We are continuing to work on restoring the rest of the data.

  4. identified Oct 09, 2025, 01:21 PM UTC

    The subscriber data dashboard is now fully up to date. Subscriber data in Streaming Analytics is still delayed beginning October 1st.

  5. identified Oct 09, 2025, 10:27 PM UTC

    We are continuing to work on bringing subscriber data in Streaming Analytics fully up to date.

  6. resolved Oct 10, 2025, 07:47 PM UTC

    This incident has been resolved. Subscriber data in Streaming Analytics is fully up to date.