Vimeo OTT Outage History

Vimeo OTT is up right now

Vimeo OTT had 47 outages in the last 2 years totaling 731h 18m of downtime — averaging 1.9 incidents per month.

There were 47 Vimeo OTT outages since June 28, 2024 totaling 731h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vhx.tv

Minor March 20, 2025

Elevated error rate on branded apps observed

Detected by Pingoru
Mar 20, 2025, 10:18 PM UTC
Resolved
Mar 20, 2025, 10:37 PM UTC
Duration
19m
Affected: Branded Apps
Timeline · 2 updates
  1. monitoring Mar 20, 2025, 10:18 PM UTC

    A fix has been implemented and we are monitoring the results

  2. resolved Mar 20, 2025, 10:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 2, 2025

Subscriber Analytics data delayed

Detected by Pingoru
Mar 02, 2025, 05:14 PM UTC
Resolved
Mar 03, 2025, 11:21 PM UTC
Duration
1d 6h
Timeline · 2 updates
  1. investigating Mar 02, 2025, 05:14 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2025, 11:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 16, 2025

Non USD purchases failing

Detected by Pingoru
Feb 16, 2025, 01:03 AM UTC
Resolved
Feb 16, 2025, 08:32 PM UTC
Duration
19h 28m
Affected: Vimeo OTT Platform
Timeline · 2 updates
  1. monitoring Feb 16, 2025, 01:03 AM UTC

    Hello, We've identified an issue that is affecting the processing of 3DS transactions. A fix has been implemented, and we are closely monitoring the results to ensure everything is working smoothly. We apologize for any inconvenience this may have caused.

  2. resolved Feb 16, 2025, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2025

Issues with connection between Vimeo and Vimeo OTT (live events, video imports)

Detected by Pingoru
Jan 28, 2025, 06:01 PM UTC
Resolved
Jan 29, 2025, 02:51 AM UTC
Duration
8h 49m
Affected: Vimeo OTT Platform
Timeline · 5 updates
  1. investigating Jan 28, 2025, 06:01 PM UTC

    We have identified issues with going live to Vimeo OTT using the Vimeo Events workflow. We are investigating and will update you here when we have more information.

  2. investigating Jan 28, 2025, 06:08 PM UTC

    The ability to add videos from Vimeo to OTT is also impacted. We are continuing to investigate this issue.

  3. investigating Jan 28, 2025, 06:12 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 28, 2025, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 29, 2025, 02:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2024

Degraded DRM playback

Detected by Pingoru
Dec 16, 2024, 10:15 PM UTC
Resolved
Dec 18, 2024, 01:42 PM UTC
Duration
1d 15h
Affected: Vimeo OTT Platform
Timeline · 2 updates
  1. investigating Dec 16, 2024, 10:15 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 18, 2024, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 10, 2024

Playback issues

Detected by Pingoru
Dec 10, 2024, 07:38 PM UTC
Resolved
Dec 10, 2024, 08:17 PM UTC
Duration
38m
Affected: Vimeo OTT PlatformVimeo OTT APIVimeo OTT EmbedsBranded Apps
Timeline · 2 updates
  1. investigating Dec 10, 2024, 07:38 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 10, 2024, 08:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 26, 2024

Video playback issues on Google Chrome, Firefox and Android devices

Detected by Pingoru
Nov 26, 2024, 08:33 PM UTC
Resolved
Nov 26, 2024, 08:58 PM UTC
Duration
24m
Affected: Vimeo OTT PlatformBranded Apps
Timeline · 2 updates
  1. investigating Nov 26, 2024, 08:33 PM UTC

    We have identified issues with video playback on the web in Google Chrome, Firefox, and on Android devices. We are investigating and will update you here when we have more information.

  2. resolved Nov 26, 2024, 08:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2024

Video playback issues on the web

Detected by Pingoru
Nov 25, 2024, 04:21 PM UTC
Resolved
Nov 25, 2024, 05:45 PM UTC
Duration
1h 23m
Affected: Vimeo OTT Platform
Timeline · 3 updates
  1. investigating Nov 25, 2024, 04:21 PM UTC

    We have identified issues with video playback on the web. We are investigating and will update you here when we have more information.

  2. monitoring Nov 25, 2024, 05:13 PM UTC

    A fix for the issue with video playback has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2024, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 4, 2024

High Error Rates

Detected by Pingoru
Nov 04, 2024, 01:24 AM UTC
Resolved
Nov 04, 2024, 03:10 AM UTC
Duration
1h 46m
Timeline · 4 updates
  1. investigating Nov 04, 2024, 01:24 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 04, 2024, 01:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 04, 2024, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2024, 03:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2024

Issue with DRM playback

Detected by Pingoru
Oct 31, 2024, 10:35 PM UTC
Resolved
Nov 01, 2024, 12:53 AM UTC
Duration
2h 17m
Timeline · 4 updates
  1. investigating Oct 31, 2024, 10:35 PM UTC

    We are currently investigating this issue.

  2. identified Oct 31, 2024, 11:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 01, 2024, 12:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 01, 2024, 12:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 26, 2024

Vimeo OTT site instability

Detected by Pingoru
Oct 26, 2024, 07:16 PM UTC
Resolved
Oct 26, 2024, 09:21 PM UTC
Duration
2h 5m
Affected: Vimeo OTT Platform
Timeline · 5 updates
  1. investigating Oct 26, 2024, 07:16 PM UTC

    We are currently investigating instability on Vimeo OTT platform. We are investigating and will update you here when we have more information.

  2. identified Oct 26, 2024, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 26, 2024, 07:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 26, 2024, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 26, 2024, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 20, 2024

Intermittent playback issues

Detected by Pingoru
Sep 20, 2024, 05:04 PM UTC
Resolved
Sep 20, 2024, 07:14 PM UTC
Duration
2h 9m
Affected: Vimeo OTT Platform
Timeline · 3 updates
  1. investigating Sep 20, 2024, 05:04 PM UTC

    We are currently investigating Intermittent playback issues.

  2. monitoring Sep 20, 2024, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2024, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2024

Invalid SSL Certificate Errors

Detected by Pingoru
Sep 16, 2024, 12:12 AM UTC
Resolved
Sep 16, 2024, 12:15 AM UTC
Duration
3m
Affected: Vimeo OTT Platform
Timeline · 4 updates
  1. investigating Sep 16, 2024, 12:12 AM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2024, 12:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 16, 2024, 12:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2024, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2024

Video Transcoding may be experiencing delays

Detected by Pingoru
Sep 10, 2024, 02:05 PM UTC
Resolved
Sep 10, 2024, 05:02 PM UTC
Duration
2h 57m
Affected: Vimeo OTT Platform
Timeline · 4 updates
  1. investigating Sep 10, 2024, 02:05 PM UTC

    We are currently investigating this issue.

  2. identified Sep 10, 2024, 02:13 PM UTC

    This issue has been identified and a fix is being implemented.

  3. monitoring Sep 10, 2024, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2024, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2024

Issues with playback

Detected by Pingoru
Aug 13, 2024, 05:26 PM UTC
Resolved
Aug 13, 2024, 06:06 PM UTC
Duration
40m
Affected: Vimeo OTT Platform
Timeline · 3 updates
  1. investigating Aug 13, 2024, 05:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 13, 2024, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2024, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 8, 2024

Degraded performance on OTT

Detected by Pingoru
Aug 08, 2024, 04:59 PM UTC
Resolved
Aug 08, 2024, 05:15 PM UTC
Duration
15m
Affected: Vimeo OTT PlatformVimeo OTT APIBranded Apps
Timeline · 2 updates
  1. monitoring Aug 08, 2024, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Aug 08, 2024, 05:15 PM UTC

    This incident, which began at 12:50 EDT, has been resolved.

Read the full incident report →

Major July 26, 2024

Unable to load Vimeo OTT admin pages

Detected by Pingoru
Jul 26, 2024, 01:23 PM UTC
Resolved
Jul 26, 2024, 02:01 PM UTC
Duration
38m
Affected: Vimeo OTT Platform
Timeline · 3 updates
  1. investigating Jul 26, 2024, 01:23 PM UTC

    We have identified issues with loading Vimeo OTT admin pages. We are investigating and will update you here when we have more information.

  2. monitoring Jul 26, 2024, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2024, 02:01 PM UTC

    This issue is now resolved. Thank you for your patience.

Read the full incident report →

Major July 22, 2024

OTT Live events are not saving after events end

Detected by Pingoru
Jul 22, 2024, 09:38 PM UTC
Resolved
Jul 23, 2024, 05:18 AM UTC
Duration
7h 40m
Affected: Vimeo OTT Platform
Timeline · 2 updates
  1. investigating Jul 22, 2024, 09:38 PM UTC

    We are investigating an issue with OTT Live events not saving after the event has ended. We are investigating and will update you here when we have more information.

  2. resolved Jul 23, 2024, 05:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2024

Issues creating URL and Stream Keys for OTT Live events

Detected by Pingoru
Jul 22, 2024, 02:03 PM UTC
Resolved
Jul 22, 2024, 02:30 PM UTC
Duration
27m
Affected: Vimeo OTT Platform
Timeline · 2 updates
  1. identified Jul 22, 2024, 02:03 PM UTC

    We have identified issues with creating URL and Stream Keys for OTT Live events as expected. We are investigating and will update you here when we have more information. As a workaround, please try pressing the "Create URL and stream key" button repeatedly until the information populates.

  2. resolved Jul 22, 2024, 02:30 PM UTC

    This issue is now resolved. Thank you for your patience.

Read the full incident report →

Minor July 17, 2024

Continue Watching not updating across platforms

Detected by Pingoru
Jul 17, 2024, 01:37 PM UTC
Resolved
Jul 26, 2024, 06:34 PM UTC
Duration
9d 4h
Affected: Vimeo OTT PlatformBranded Apps
Timeline · 2 updates
  1. monitoring Jul 17, 2024, 01:37 PM UTC

    We are experiencing an issue with the OTT platform, where the "Continue Watching" row is not updating across platforms. Our team has identified the problem, implemented a fix, and is monitoring the results.

  2. resolved Jul 26, 2024, 06:34 PM UTC

    This issue is now resolved. Thank you for your patience.

Read the full incident report →

Major July 10, 2024

Viewership Data Outage

Detected by Pingoru
Jul 10, 2024, 02:45 PM UTC
Resolved
Jul 26, 2024, 06:32 PM UTC
Duration
16d 3h
Affected: Vimeo OTT Platform
Timeline · 5 updates
  1. investigating Jul 10, 2024, 02:45 PM UTC

    Hello, We are currently experiencing an issue with the OTT templated Viewership Reports. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.

  2. monitoring Jul 10, 2024, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 26, 2024, 01:28 PM UTC

    Hello, We are currently experiencing an issue with the OTT templated Viewership Reports. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.

  4. identified Jul 26, 2024, 01:48 PM UTC

    We are continuing to investigate issues with with viewership data not being reported accurately. We'll provide updates to this issue as more information is available.

  5. resolved Jul 26, 2024, 06:32 PM UTC

    This issue is now resolved. Thank you for your patience.

Read the full incident report →

Major June 28, 2024

OTT Live Stream Connectivity Problem

Detected by Pingoru
Jun 28, 2024, 01:31 PM UTC
Resolved
Jun 28, 2024, 02:25 PM UTC
Duration
54m
Affected: Vimeo OTT Platform
Timeline · 5 updates
  1. investigating Jun 28, 2024, 01:31 PM UTC

    Hello, We are currently experiencing an issue with the OTT live stream failing to connect via the primary RTMP URL. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.

  2. investigating Jun 28, 2024, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 28, 2024, 01:46 PM UTC

    We have identified issues with going live using the Vimeo OTT live workflow. We are investigating and will update you here when we have more information.

  4. monitoring Jun 28, 2024, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 28, 2024, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →