Vimeo OTT incident

Continue watching and playback position updates delayed by hours

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on December 9, 2025 affecting Vimeo OTT Platform and Branded Apps, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 03:24 PM UTC
Resolved
Dec 11, 2025, 11:18 PM UTC
Duration
2d 7h
Detected by Pingoru
Dec 09, 2025, 03:24 PM UTC

Affected components

Vimeo OTT PlatformBranded Apps

Update timeline

  1. investigating Dec 09, 2025, 03:24 PM UTC

    We're currently investigating an issue where the "Continue Watching" feature is not updating user's progress in real time. The updates are happening few hours after the original action. This may cause videos to not resume where you left off and also not show the recently watched videos on the continue watching row. Our team is actively working to resolve this as quickly as possible. We'll post an update as soon as we have more information.

  2. identified Dec 09, 2025, 08:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 11, 2025, 11:18 PM UTC

    This incident has been resolved.