Vimeo OTT incident

Continue watching and playback progress not working properly

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on August 25, 2025 affecting Vimeo OTT Platform and Branded Apps, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 11:01 PM UTC
Resolved
Aug 27, 2025, 10:06 PM UTC
Duration
1d 23h
Detected by Pingoru
Aug 25, 2025, 11:01 PM UTC

Affected components

Vimeo OTT PlatformBranded Apps

Update timeline

  1. investigating Aug 25, 2025, 11:01 PM UTC

    We're currently investigating an issue where the "Continue Watching" feature is not updating user's progress. This may cause videos to not resume where you left off and also not show the recently watched videos on the continue watching row. Our team is actively working to resolve this as quickly as possible. We'll post an update as soon as we have more information.

  2. monitoring Aug 27, 2025, 05:40 PM UTC

    We have identified the issue and implemented a fix.

  3. resolved Aug 27, 2025, 10:06 PM UTC

    This incident has been resolved.