Resolved on December 2, 2024, affecting Manager Portal and Analytics QoS.
The QoS score discrepancies observed in the portal at approximately 10:30 AM Eastern have been resolved. Please note that these scores were inaccurate due to an issue with the analytics server and did not reflect actual call quality, which remained unaffected during this time.
Affected components
Manager PortalAnalytics QoS
Update timeline
- resolved Dec 02, 2024, 04:56 PM UTC
The QoS score discrepancies observed in the portal at approximately 10:30 AM Eastern have been resolved. Please note that these scores were inaccurate due to an issue with the analytics server and did not reflect actual call quality, which remained unaffected during this time.
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