Viirtue incident

Florida core/DC

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Resolved after 3 hours 16 minutes, affecting FL2 Core Server, on May 13, 2025.

monitoring May 13, 2025, 07:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2025, 04:23 PM UTC
Resolved
May 13, 2025, 07:40 PM UTC
Duration
3h 16m
Detected by Pingoru
May 13, 2025, 04:23 PM UTC

Affected components

FL2 Core Server

Update timeline

  1. investigating May 13, 2025, 04:23 PM UTC

    We are currently investigating this issue.

  2. investigating May 13, 2025, 04:24 PM UTC

    We noticed a possible issue in the Florida datacenter and we’re working to remediate the issue. This has cleared without service impact.

  3. monitoring May 13, 2025, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2025, 07:40 PM UTC

    This incident has been resolved.

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