Viedoc incident

Viedoc Reports: Issue with long labels in xptv8 exports in custom reports

Notice Resolved View vendor source →

Viedoc experienced a notice incident on August 25, 2025 affecting Reporting tool (ViedocReports) and Reporting tool (ViedocReports) and 1 more component, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 11:29 AM UTC
Resolved
Aug 28, 2025, 01:11 PM UTC
Duration
3d 1h
Detected by Pingoru
Aug 25, 2025, 11:29 AM UTC

Affected components

Reporting tool (ViedocReports)Reporting tool (ViedocReports)Reporting tool (ViedocReports)Reporting tool (ViedocReports)

Update timeline

  1. investigating Aug 25, 2025, 11:29 AM UTC

    When exporting custom reports in xptv8 format through Viedoc Reports, and using an %xpt2loc macro to import the data to SAS, the macro can fail when using long labels for columns. Investigation is ongoing.

  2. resolved Aug 28, 2025, 01:11 PM UTC

    The issue has been resolved with a hotfix on Viedoc Reports. When exporting custom reports in xptv8 format from Viedoc Reports, using an %xpt2loc macro to import the data to SAS will now work as expected also when using long labels for columns.