Vidyard incident

Avatar and AI video generation

Resolved on April 1, 2026, affecting Overall.

resolved Apr 01, 2026, 06:44 PM UTC

Type: Incident Duration: 32 minutes Affected Components: AI Video Generation Apr 1, 18:44:53 GMT+0 - Identified - We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix. Apr 1, 19:16:57 GMT+0 - Resolved - This incident has been resolved.

Started
Apr 01, 2026, 06:44 PM UTC
Resolved
Apr 01, 2026, 06:44 PM UTC
Duration
–
Detected by Pingoru
Apr 01, 2026, 06:44 PM UTC

Affected components

Overall

Update timeline

  1. resolved Apr 01, 2026, 06:44 PM UTC

    Type: Incident Duration: 32 minutes Affected Components: AI Video Generation Apr 1, 18:44:53 GMT+0 - Identified - We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix. Apr 1, 19:16:57 GMT+0 - Resolved - This incident has been resolved.

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