There were 3 Vidyard outages since February 26, 2026. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 32 minutes Affected Components: AI Video Generation Apr 1, 18:44:53 GMT+0 - Identified - We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix. Apr 1, 19:16:57 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 49 minutes Affected Components: AI Video Generation Mar 7, 00:47:35 GMT+0 - Identified - We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix. Mar 7, 02:36:15 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 48 minutes Affected Components: AI Video Generation, Website & API Feb 26, 16:42:00 GMT+0 - Investigating - We are currently investigating an issue affecting AI Avatars and Campaigns from being viewed and generated. Feb 26, 17:30:25 GMT+0 - Resolved - This incident has been resolved.
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